User Points Agreement | ViewMe Global

Effective: 2025-01-09

1. Introduction This agreement outlines the terms under which users ("Users") can earn, use, and manage Points on the Viewme Global platform ("Platform"). Points serve as a reward mechanism to encourage engagement and loyalty.

2. Earning Points

Activities: Points can be earned through various activities including:
- Purchasing products or services on the marketplace.
- Referring new users to the platform (referral program).
- Engaging in community activities like posting, commenting, or upvoting content.
- Completing surveys or participating in special promotions.
- Achieving milestones in user engagement or sales.
Rate: The rate at which Points are awarded will be clearly communicated and may vary based on the activity or promotional period.

3. Using Points

Redemption: Points can be redeemed for:
- Discounts on future purchases within the Viewme marketplace.
- Exclusive access to events or content.
- Conversion to Wallet funds at a pre-determined rate.
- Gifts or merchandise offered by Viewme or its partners.
Conversion: The conversion rate from Points to tangible benefits or Wallet funds will be set by Viewme and subject to change with notice to Users.

4. Points Management

Balance: Users can check their Points balance in their account dashboard.
Points Expiration: Points might have an expiration date, which will be communicated in advance. Typically, Points expire after 12 months of inactivity unless otherwise stated.
Transfer: Points are generally non-transferable between Users, unless Viewme introduces specific campaigns or features allowing this.

5. Limitations and Restrictions

Fair Use: Points must be earned through legitimate use of the platform. Any attempt to manipulate Points through fraudulent means (e.g., bot activity, multiple account creation) will result in forfeiture of Points and potential account suspension.
Limits: There might be caps on how many Points can be earned in certain ways or how many can be redeemed in a single transaction.

6. Disputes and Appeals

Errors: In case of discrepancies in Points balance, Users can contact customer support for resolution.
Appeals: If Points are removed due to suspected abuse, Users have the right to appeal the decision by providing evidence of legitimate activity.

7. Changes to Points System

Updates: Viewme reserves the right to modify the Points system, including how Points are earned, redeemed, or valued. Such changes will be announced, and continued use of the platform post-announcement implies acceptance.

8. Termination

Account Closure: Upon account termination by the User or Viewme, any unexpired Points will be forfeited unless otherwise specified in the termination terms.

9. Liability

Disclaimer: Viewme Global is not responsible for lost, stolen, or misused Points. Points have no cash value outside the platform unless converted to Wallet funds as per the terms.

10. Governing Law

This Points Agreement is governed by the laws of the jurisdiction where Viewme Global is headquartered, without regard to its conflict of law provisions.

11. Acceptance

By engaging in activities that earn Points on Viewme Global, Users agree to these terms. Non-compliance with these guidelines can lead to the forfeiture of Points or other penalties.